Returns & Refund Policy
Return Window
We accept returns within 30 days of delivery. Items must be unworn, unwashed, with original tags attached and in original packaging.
How to Start a Return
Contact us at encouragingthetruth@gmail.com with your order number and reason for return. Do NOT ship items back without contacting us first — unauthorized returns will not be accepted.
Damages & Wrong Items
Please inspect your order immediately upon arrival. If your item is defective, damaged, or incorrect, contact us right away with photos so we can make it right.
Non-Returnable Items
- Sale items
- Gift cards
- Swimwear & intimates (hygiene reasons)
- Beauty & personal care products
Exchanges
To exchange an item, return the original and place a new order once your return is approved.
Refunds
Once your return is received and inspected, we'll notify you of approval. Approved refunds are processed to your original payment method within 5-10 business days.
Questions?
Contact us at encouragingthetruth@gmail.com